Call4Health Call Center:
1. Download the MiSecure Phone app
2. Enter Account ID: 5025.16911030.ca22
3. Click "Login" (do NOT create a new account)
4. Enter username (your first initial and last name) and password (m1234)
If need to reach the call center during after hours: call the clinic number (212)-659-8551 to be connected.
For help troubleshooting the MiSecure app, call (646) 517-3101 and press 9 and ask to speak to a supervisor or you can email the team 24/7 at mtsinaiafterhoursadmin@call4health.com for immediate assistance.
Call Timings:
Monday to Friday 5pm-8am
Saturday/Sunday and all HOLIDAYS 8am-8am
- IMA IS CLOSED on HOLIDAYS = no day telephone call: 7/4/24, 9/2/24, 11/28/24, 12/25/24, 1/1/25, 1/20/25, 2/17/25, 5/26/25, 6/19/25 and WKND (i.e. Sundays and designated weekdays due to their proximity to the holidays) = No day telephone call (i.e. 24hr call by phone)
1st on call is RESIDENT. Back up on call is ATTENDING. EXCEPT Saturday (when attending is the only one on call)
If no response from attending, please page Medical Director: Dr. Mary Fishman
Source: Google Sheet
Sextile 1 - Block 1A: 7/01 - 7/14/24
Sextile 1 - Block 1B: 7/15 - 7/28/24
Sextile 1 - Block 2A: 7/29 - 8/11/24
Sextile 1 - Block 2B: 8/11 - 8/25/24
Sextile 2 - Block 3A: 8/26 - 9/7/24
Sextile 2 - Block 3B: 9/8 - 9/22/24
Sextile 2 - Block 4A: 9/23 - 10/6/24
Sextile 2 - Block 4B: 10/7 - 10/20/24
Sextile 3 - Block 5A: 10/21 - 11/3/24
Sextile 3 - Block 5B: 11/4 - 11/17/24
Sextile 3 - Block 6A: 11/18 - 12/1/24
Sextile 3 - Block 6B: 12/2 - 12/14/24
Sextile 4 - Block 7A: 12/15 - 12/29/24
Sextile 4 - Block 7B: 12/30 - 1/12/25
Sextile 4 - Block 8A: 1/13 - 1/26/25
Sextile 4 - Block 8B: 1/27 - 2/9/25
Sextile 5 - Block 9A: 2/10 - 2/23/25
Sextile 5 - Block 9B: 2/24 - 3/9/25
Sextile 5 - Block 10A: 3/10 - 3/23/25
Sextile 5 - Block 10B: 3/24 - 4/6/25
Sextile 6 - Block 11A: 4/7 - 4/20/25
Sextile 6 - Block 11B: 4/21 - 5/4/25
Sextile 6 - Block 12A: 5/5 - 5/18/25
Sextile 6 - Block 12B: 5/19 - 6/1/25
Sextile 6 - Block 13A: 6/2 - 6/15/25
Sextile 6 - Block 13B: 6/16 - 6/30/25
